Mission and Values



Mission

Clement Manor is a healthcare organization sponsored by the School Sisters of St. Francis that is committed to providing a continuum of care and fostering the highest potential for well being of each individual on our campuses and in our communities through the values of respect, collaboration and quality service.

Clement Manor, Inc. perpetuates this mission through:
  • The provision of a continuum of services to meet the physical, emotional and spiritual needs of individuals and their families as they age, focusing on health maintenance and restoration, as well as support during life transition and loss.
  • The provision of rehabilitative and training services to persons in any life stage, which empower and enable the individual to accept and overcome limitation and disability.
  • The commitment to a corporate atmosphere that fosters respect for the uniqueness and dignity of both the provider and recipient of care, and in which collaboration, personal growth and excellence are encouraged and supported.

Values

Clement Manor, Inc. is sponsored by the School Sisters of St. Francis, and continues the healing mission of the Catholic Church through those basic values that promote the spirit of:
  • Respect - manifesting in all activities, and attitudes a profound regard for residents, employees, families, and visitors.
  • Collaboration - encouraging all persons to work together as partners, sharing the ongoing discernment and responsibility to create a just and caring community.
  • Quality Service - encouraging participation by all levels within the organization to combine their strengths to provide outstanding service.

Clement Manor Achieves National Recognition for Providing Quality Care

The American Health Care Association/National Center for Assisted Living National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.

Clement Manor achieved the highest level of recognition, the Gold level, in 2008 after having received the Silver and Bronze awards in previous years.

At the Gold level, applicants must show superior performance in areas of the criteria including leadership, strategic planning, and customer and staff satisfaction.  Participation in the Gold level allows organizations to take their performance excellence journey to a higher level through their application of the full criteria and the valuable feedback received through the application process.  Gold applicants address the Baldrige Criteria for Performance Excellence in Health Care in its entirety.

 

Clement Manor CEO On Quality Care